Diamond Resorts International
From Infogalactic: the planetary knowledge core
| Public | |
| Traded as | NYSE: DRII |
| Industry | Timeshare |
| Founded | 2007 |
| Headquarters | Las Vegas, Nevada, U.S. |
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Area served
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Worldwide |
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Key people
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Stephen J. Cloobeck, (Founder and Chairman) David F. Palmer, (CEO, President and Director)[1][2] |
| Products | Vacation Ownership, Timeshare |
| Revenue |  $230.7 million (EBITDA, 2013)[3] |
| Parent | Diamond Resorts International, Inc.[1] |
| Website | investors.diamondresorts.com |
Diamond Resorts International (DRI) is a timeshare company[4][5][6] headquartered in Las Vegas, Nevada.[7] They own a network of 379 vacation destinations.[8]
Contents
Acquisitions
In August 2015 DRII bought out Gold Key Resorts[9] for $167.5 million. This acquisition added five vacation ownership resorts in Virginia Beach, Virginia and one in the Outer Banks, North Carolina.[10]
Undercover Boss
The Founder and Chairman, Stephen J. Cloobeck, was featured in the season premiere of Undercover Boss (U.S. TV series) Season 4 on January 15, 2012. He was the first Chairman and CEO to go undercover a second time on November 30, 2012.[11][12][13]
Awards, honors and ratings
- Thurnham Hall, a UK resort - Diamond Resorts International® receives the British Safety Council 2011 Sword of Honour, the most prestigious international health and safety accolade attributed to a company, for Thurnham Hall and its achievement in delivering the highest standard of health and safety management to its owners, members, guests and team members.[14]
Properties
United States
| State | Hotels |
|---|---|
 Arizona |
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 California |
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 Colorado |
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 Florida |
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 Hawaii |
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 Indiana |
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 Michigan |
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 Missouri |
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 Nevada |
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 New Mexico |
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 North Carolina |
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 Ohio |
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 Pennsylvania |
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 Tennessee |
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 Texas |
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 Utah |
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 Virginia |
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 Washington |
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 Wisconsin |
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International
| Location | Hotels |
|---|---|
 Canada |
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 Mexico |
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 Netherlands |
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 Austria |
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 Brazil |
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 France |
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 Greece |
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 Ireland |
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 Italy |
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 Malta |
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 Portugal |
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 Spain |
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 Balearic Islands |
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 Canary Islands |
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| File:Flag of Tenerife.svg Tenerife Island |
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 United Kingdom |
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Criticism and controversy
Diamond Resorts International is notable for high-pressure sales tactics used to close sales and generate fees for consumers.[4][5] Club members are charged yearly maintenance fees (including management fees), which are set by Diamond Resorts International and which the FTC warns are likely to rise every year.[23][24] Diamond Resorts International's official 2014 SEC filing states that club members do not have the right to terminate membership, except in certain areas where consumers are protected by state law.[5][25][26] Jeff Weir, a Diamond timeshare owner and journalist covering the timeshare industry, told the New York Times: "In my experience, Diamond is much more ambitious, aggressive and downright nasty in their sales presentations compared to Marriott and Westin. Diamond just has an amazing reputation of being tough on people."[27]
Of the 29 customer reviews posted on the BBB.org website, 1 is positive, 1 is neutral and 27 are negative.[28]
Similar programs
- Bluegreen Corporation
- Disney Vacation Club
- Hilton Grand Vacations Company
- Marriott Vacation Club International
- Westgate Resorts
- WorldMark by Wyndham
- Wyndham Vacation Resorts Asia-Pacific
See also
References
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- ↑ 1.0 1.1 Diamond Resorts Holdings, LLC
- ↑ DRII Board of Directors
- ↑ Diamond Resorts International, Inc. (DRII)
- ↑ 4.0 4.1 Lua error in package.lua at line 80: module 'strict' not found.
- ↑ Diamond Resorts International, Inc.
- ↑ Lua error in package.lua at line 80: module 'strict' not found.
- ↑ Gold Key Resorts
- ↑ Diamond Resorts International Expands East Coast Vacation Destinations Through Gold Key Resorts Acquisition
- ↑ Undercover Boss Features Cloobeck of Diamond Resorts International and Brand USA
- ↑ Undercover Boss. Diamond Resorts International: Stephen J. Cloobeck
- ↑ Undercover Boss Season 3 Sneak Peak: Premiere Shares the Softer Side of Diamond Resorts International’s Stephen Cloobeck
- ↑ Diamond Resorts International® receives the British Safety Council 2011 Sword of Honour, the most prestigious international health and safety accolade attributed to a company, for Thurnham Hall and its achievement in delivering the highest standard of health and safety management to its owners, members, guests and team members.
- ↑ Daytona Beach Regency
- ↑ Grande Villas Resort
- ↑ Grand Beach
- ↑ The Point at Poipu
- ↑ Point at Poipu owners file complaint with AG TimeSharing Today issue № 109 Jan/Feb 2010
- ↑ Great Wolf Lodge is Newest Diamond Resorts International Property in Williamsburg
- ↑ Grand Palladium Imbassai Resort & Spa
- ↑ Winners of 2011 Sword and Globe of Honour announced
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