Hello Health

Hello Health is a healthcare technology and patient services company, that was founded in 2007. Hello Health’s focus since day one has been to help providers practice better medicine, run their offices more efficiently, and create better engagement with their patients. Services include chronic care management and revenue cycle management. Products include an electronic health record platform, patient portal and a suite of telemedicine tools. The company was founded in 2007 in Quebec City, QC, Canada, and today has operational sites in Quebec City, New York City and Jacksonville..

Products

The company’s product line includes:

• Hello Health Wellbox – is an extension of the physician’s practice that provides value-based Chronic Care Management technology and services.
• Hello Health EHR, is a cloud-based service with a Meaningful Use 2 certified EHR and practice management system, integrated billing and powerful patient engagement features. Efficient and intuitive to use, it is designed to help physicians enhance the health of patients and their practice.
• PortalConnect, an online patient portal allowing patients and physicians to securely communicate regarding lab results and prescription renewals; schedule appointments; and conduct telehealth visits through the platform.
• Hello Health Medical Billing Services, a subsidiary of the company offering full-service medical billing.

Hello Health uses an intensive Early-Access Program, pushing minimum viable releases of the product to customers as quickly as possible. Customers receive upgrades to the platform every six weeks.

History

Hello Health was founded in 2007 by Dr. Jay Parkinson and Nathanial Findlay and is operated and privately owned by Myca Health. In July 2008, Hello Health opened a medical clinic in New York. The practice was touted as a house-call and in-clinic service “that sees you in person and communicates with you over the Internet.” Parkinson closed the Williamsburg practice and left Hello Health in 2009 when the company shifted focus to the development of the Hello Health EHR platform. Direct-pay practitioners and insurance-based physicians began using the platform in 2009.

Sandbox Industries and Blue Cross became the first of Hello Health’s major investors in 2009. Since that year, the cloud-based platform has raised more than 40 million dollars and as of 2014 has several hundred clients in 32 states, and more than 300,000 patient users.

In 2015 Hello Health created Wellbox. Hello Health Wellbox is a service offering for primary care physicians and specialists who are looking for a partner to implement and execute chronic care management. CMS created the chronic care management program in January 2015 to allow providers to utilize telemedicine visits to stay in touch with Medicare patients.

At the heart of our CCM service is Wellbox. Staffed by trained and certified medical professionals, our coordinators help your organization to:

- Ensure that your eligible patients are successfully following your treatment plans, reinforcing your goals through proven engagement interventions

- Manage all CCM-related documents

- Document in your EHR in real time using your EHR’s interactive tasking and messaging to communicate with your practice staff, ensuring you keep up to date on your patients’ care each month

Key People

The executive management team at Hello Health, Inc, includes:

• Nathanial Findlay, Chief Executive Officer
• Donald Bouchard, Chief Financial Officer
• Steven Ferguson, Vice President, Sales
• Barry Holleman, Vice President, Business Development
• Patrick Stevenson, Vice President, Marketing
• Donna Brown, Vice President, Sales
• Krista Sultan, Vice President, Clinical Services

External links

• Hello Health
• Hello Health Wellbox
• Wellbox Physician Video
• What Physicians Need to Know About Getting Paid for CPT 99490
• Doctors Struggle to Find Value in Telehealth
• Revisiting Lessons From The Past For Coordinated Care
• Leading Chronic Care Management Platform for Small Practices
• Health IT Business News – October 22, 2015
• Myca and Hello Health
• Hello Health Services
• Hello Health on LinkedIn
• Hello Health on YouTube
• Hello Health Inc. Announces Addition of Revenue Cycle Management Services
• CrunchBase Profile
• Hello Health gets $11.5M to banish paper records from your doctor’s office
• Hello Health, Goodbye Hassle
• What is Hello Health?
• Hello Health raises $10M for patient management platform
• Software Advice: Hello Health Software